Returns & Exchanges
We want you to be fully satisfied with your Sprayground purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that limited edition drops and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original protective packaging, ensuring all hangtags and authenticators are still attached to the product.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely affix it to the outside of your return box.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival at our warehouse.
