Frequently Asked Questions

Everything you need to know about your Sprayground gear.

When will my order ship?

Most orders are processed and shipped within 2-3 business days. During peak seasons or drop dates, please allow up to 5 business days for tracking information to be updated.

What is your return policy?

We accept returns on all unused and unworn items with original tags attached within 30 days of delivery. Please note that limited edition collaborations may have specific final sale terms.

Are Sprayground backpacks waterproof?

Our bags are crafted with durable, water-resistant vegan leather and high-performance fabrics designed to withstand the elements, though they are not fully submersible.

How can I verify if my bag is authentic?

Every authentic Sprayground product features a unique interior woven label and specific hardware branding. Always purchase directly from our site or authorized retailers to ensure authenticity.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna for eligible orders.